Customer service includes, but is not limited to, consistent and scheduled daily delivery service via our own vehicles at no charge, delayed scheduling of orders for J.I.T. requirements, 800 phone service available to all customers with no minimum order size, on site energy audits in lighting, power factor correction, motor load conservation, and other electrical related fields. Our Automation Solutions Division has certified technical support personnel to assist customers with products such as AC/DC drives, sensor products, PLC controllers, soft start motor controllers, safety light curtains, pressure sensitive mats and a wide variety of PC based software programs for information collection and man-machine interface. In addition, our on-site training facilities allow us to provide technical training.

The company also offers on-line order entry, expediting and electronic data interchange capabilities. The internal service level is maintained at all locations by Wide Area Network of communications which allows for sharing of current stock levels, order status and other associated data. Our optical imaging systems allow access over these lines for retrieval of documents from CD-ROM files. All purchasing, accounts payable and accounts receivable are centralized in the Wabash facility.

Recognizing the continuous need for advanced technological solutions and procedures, Wabash Electric acquired an information technology company in 2000. This addition has allowed Wabash Electric to stay on the cutting edge of technological advances. The Information Technology Division also continues to provide technological services and consulting to our current customer base and beyond.

Today, Wabash Electric continues its' legacy of providing innovative procedures, supported by a high level of customer support in supplying the right product, at the right price, and in a timely manner to our valued customers.